American Ombudsman Enterprises

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NECA/IBEW Workers' Compensation Trust ADR Program

PMB 44062
700 N. Valley St., Suite B
Anaheim, CA 92801-3824
(800) 632-2423 Tel/Fax
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The NECA/IBEW Workers' Compensation Trust ADR Program is administered by a balanced Board of Trustees comprised of six members. Like the NECA/IBEW health and welfare and pension plans, the Trustees are appointed by the International Brotherhood of Electrical Workers (IBEW) and by the National Electrical Contractors' Association (NECA).

Among other things, the Board of Trustees approves the lists of doctors and other vendors which can provide services to injured IBEW members. The Board hires the ombudsman, mediators, and arbitrators to assist in answering injured workers' questions and resolve disputes.

Medical Care

Your alternative dispute resolution (ADR) program is designed to deliver high quality medical care and other workers' compensation benefits much faster, providing access to an impartial expert for information on issues that pertain to resolving your workers' compensation claim. It is our aim that claims are resolved and problems are solved without resort to lengthy and costly litigation.

The Board of Trustees is very concerned you obtain benefits which you are entitled and that you receive the quality medical care which will assist in returning you to your employment at the earliest possible time.

ADR Ombudsman

"The NECA/IBEW [ADR Program] has substantially benefited from its choice of ombudsman. They were able to hire an individual with immense knowledge of the workers' compensation industry who received no criticism from the injured workers we interviewed about their interaction with him" (Levine, Neuhauser, Reuben, Petersen, & Echeverria, 2002, p. 103).

You may find helpful information by viewing answers to frequently asked questions. However, please feel free to contact the ADR Ombudsman if you have any questions regarding your Workers' Compensation ADR Program, your medical services, or what you may need to do to help resolve your claim.

© 2015 AOE.



Levine, D. I., Neuhauser, F. W., Reuben, R., Petersen, J. S., & Echeverria, C. (2002). Carve-outs in workers' compensation: An analysis of the experience in the California construction industry. Kalamazoo, MI: W.E. Upjohn Institute for Employment Research. ISBN: 9780880992381.

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