AOE's Ombudsmen, mediators and arbitrators are first and foremost committed to an equitable claim settlement. Every program participant is entitled to a fair and impartial judgment of the facts.

AOE serves both labor unions and the employers that hire those union members. Our Ombudsmen, mediators and arbitrators guide program participants toward an equitable outcome, avoiding litigation in 98.3% of our injury claims.

AOE is an expert in the field of workers' compensation. You can trust that we understand the claims process.

AOE Ombudsmen are available to help participants navigate their way through the claims process. We resolve disputes quickly by emphasizing good communication.